Configuration

• How do I configure for Windows NT?
• How do I configure for MAC?
• How does GlobeTrotter allocate IP addresses?
• Can I obtain a permanent IP address?
• Can I use GlobeTrotter High Speed service through Ethernet or Socket standard services provided by certain operating systems such as OS/2, Unix, Solaris, etc.?
  
• Are other services that use the same telephone line affected by the GlobeTrotter High Speed service application?
  
• Does GlobeTrotter High Speed services affect my other telephone options (such as call waiting, name or number display)?
  
• How can I use my USB port to connect to GlobeTrotter High Speed service?

1. How do I configure for Windows NT?

1 - Install your Network Board as per manufacturer's instructions.

2 - Install the TCP / IP protocol:

• Click MY COMPUTER icon.
• Select CONTROL PANEL then NETWORK.
• Click CONFIGURATION and ensure that TCP / IP is installed.
  If YES go to step 3.
• Click ADD to install TCP / IP.
• Answer YES to "using DHCP".
• Click CLOSE once protocol is installed.
• Click YES to RESTART your computer.

3 - Configure the TCP / IP protocol:

• Select IP tab, click OBTAIN AN IMP VI ADDRESS FROM DHCP.
• Select DNS tab, enter your user code in HOST box.
• Enter "globetrotter.net" in DOMAIN NAME.
• Enter the following DNS server: 142.169.1.16; click ADD.
• Enter the following DNS server: 199.84.242.22; click ADD.
• Click OK and CLOSE at the bottom left of your screen.
• Click YES to RESTART your computer.

4 - Assurez-vous que votre navigateur et votre logiciel de courriel sont configurés pour un réseau local.

2. How do I configure for MAC?

• In APPLE menu, open TCP / IP.
• In CONNECT field, select ETHERNET.
• In CONFIGURATION field, select VIA A DHCP SERVER.
• Close TCP / IP window, save this change.

3. How do I configure the TCP / IP protocol for my Ethernet board?

Left click START at the bottom left of your screen. Select SETTINGS then CONTROL PANEL. Double click NETWORK and find your Ethernet network board. Left click once on the latter. Then click ADD. Select PROTOCOL. Click ADD. Under SERVICE select Microsoft and under NETWORK PROTOCOL select TCP / IP, then click OK.

You may require your Win95/98/2000 CD.

4. How does GlobeTrotter allocate IP addresses?

GlobeTrotter uses a DHCP server that allocates an IP address every time that the client starts its computer. This is applied as a rule for every connection via an analog modem. A temporary dynamic IP is allocated whenever you connect to the Internet. It is allocated for a limited period of time. After this delay period and if you are still connected to the Internet, (as it is often the case with a permanent access service such as GTHS), your computer will negotiate the allocation of a new address. GlobeTrotter can provide you with a new address or renew the same.

5. Can I obtain a permanent IP address?

Yes. Call and ask the GlobeTrotter Invoice Service at 1 800 520-GLOBE (4562). To speed up your request ensure that you have your MAC address for your Ethernet board or your USB port.

6. Can I use GlobeTrotter High Speed service through Ethernet or Socket standard services provided by certain operating systems such as OS/2, Unix, Solaris, etc.?

Yes. So long as your OS can handle TCP / IP and dynamic (DHCP) IP, there should not be any problem. However, GlobeTrotter does not offer technical assistance nor guarantee the proper working order of the service for these types of OS. Although we supply the necessary information such as server names and IP address, we will not be able to help you solve your installation or configuration problems.

8. Are other services that use the same telephone line affected by the GlobeTrotter High Speed service application?

Other telephone options are not influenced by GTHS service. HOWEVER, DEPENDING ON THE TECHNOLOGY USED, CERTAIN ALARM SYSTEMS may be influenced. If you own an alarm system, we recommend that you contact your service company in order to take the necessary precautions to correct the problem if it exists. This problem can easily be corrected with the use of a high-performance filter at the main entry of your telephone line.

9. Does GlobeTrotter High Speed services affect my other telephone options (such as call waiting, name or number display)?

No. ADSL technology of the GTHS service is totally transparent and does not affect in any way your other telephone options.

10. How can I use my USB port to connect to GlobeTrotter High Speed service?

At this time, only computers running under Windows 98, Windows 98 SE and Windows 2000 cans use a USB port as they are the only O/S supported by modem manufacturers.

Connect the flat end of your USB cable to the your computer's USB port. Plug the other end into the modem connector identified as such

Once your USB cable has been properly connected, the window NEW HARDWARE DETECTED comes up on your screen then ADD NEW HARDWARE.

Click NEXT to start.
Select FIND DRIVER FOR YOUR HARDWARE then NEXT.

Select SELECT LOCATION, uncheck all other options.

Insert modem manufacturer's CD.

Click BROWSE. Select USB folder on manufacturer's CD then select your O/S.

Click OK then NEXT.

Note : You may be asked to insert you O/S CD. Once completed, you may have to restart your computer.