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Your Modem and Your Connection
The goal of this FAQ is to help you obtain the
best possible output with your GlobeTrotter connection. Modem connections
are subject to many variables that may affect your GlobeTrotter connection.
Some of these variables are: telephone lines, telephone wiring within
your home, modem types, and computer systems, to name a few.
As in everyday life, it is very important in
computing to precisely identify the source of the problem that you face.
Generally, with a little bit of care, and without being a trained technician,
it is possible for you to figure out the nature of the problem.
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- Connection Speed
- Telephone line
-
Distance from the telephone exchange
-
Bandwidth
- Other slowing factors
-
Telephone wire installation
- Modem speed
and connection speed (3)
- The computer's
connection parameters (2)
-
Modem Installation and Usage
-
Modem detection
- Port installation
-
Opening the installation port
- 56
K Voice Winmodem useWinmodem
- Installation
is postponedInstallation reportée
-
Modem uninstallation
- Function test
- Plug and Play error at start-up
-
Firmware and driver
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- Connection
- Disconnection after a few seconds of use
-
Connection is impossible
- Modem disconnection
after a few minutes of inactivity
- Connection
at 14 400 bps or less
- Impossible
to get connected
- Impossible to connect
to an Internet application
- System
error when connection is requested
- Connection
difficulty
- Frequent disconnection
-
Automatic connection by FreePPP
-
Modem
- No modem is detected
- Modem is not found
-
Random modem disconnection
- Modem is
unable to communicate
- Modem cannot
be turned on
- Modem is not recognised
in the Modem control panel
- Modem error
message during connection attempts
-
Modem port is busy with another application
-
Miscellaneous
- Files and
data are damaged or corrupted during downloading
-
Error message during start-up of Internet browser
-
Access is refused by GlobeTrotter
- Disconnection
during Netscape start-up
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